1. Home App - Help Center
  2. Login and connection

Login and connection

Login

  • Which password do I need to log in to the Home App and how can I change it?
  • Which password do I need to connect to my WLAN and how can I change it?

Connection

  • The message «Connection failed» appears, what should I do?
  • How can I access the Home App remotely?
  • The message «Please wait...» appears, what should I do?
  • After I connect to the Internet box, I get the error message "Server Connection Error" or the Smart Home area loads infinitely. What can I do?  
  • After I connect to the Internet box, I get the error message "Server Connection Error" or the Smart Home area loads infinitely. What can I do?  

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