In order for your advanced settings such as DynDNS, VPN, and port extensions to also be saved in a backup, you must perform the backup manually. All other default settings are saved automatically before the reset.

To create a manual backup, please follow these steps below:

1. Connect to your WLAN at home.
2. Go to the following website: http://internetbox.home/ 
3. Login with your admin password (router password).
4. Select the section "Internet Box".
5. Press "Save configurations".
6. Then select whether you want to save the configurations in the Swisscom Customer Center or locally as a file on your computer.
7. Finally, press "Save" and wait a short moment until the configuration has been successfully saved or downloaded.
8. You can now reset your Internet box by clicking on "Reset to factory settings".

Restore configurations from local file:

1. If you have saved the configuration as a file locally on your computer, you can restore the configuration in the same window at http://internetbox.home/ by clicking on "Restore configuration" and then selecting the file.

Restore configurations from the customer center:

If you have decided to save the backup in the Swisscom Customer Center, proceed as follows:

1. Open the customer center (https://www.swisscom.ch/myswisscom/) and go under "Settings & Services" to "Internet".
2. Press "Back up settings" and select the most current backup
3. Then press "Restore".