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The Logitech Circle has no, or bad connection to the Home App, what should I do?
Using the LED, you can check the status of the Logitech Circle:
Logitech Circle LED Status
 
 
If the Logitech Circle has an unstable connection, follow these steps:
 
Test the signal strenght at the Logitech Circle location: Start the speedtest in the Home App «Internet» tab > «Speedtest» (near the Logitech Circle camera).
 
If the connection is slow, please find a better spot for your Logitech Circle, or setup a WLAN-Box to increase signal strength.
 
 
If the loading animation keeps turning, follow these steps: Check after every step if the problem is resolved.
 
  1.  Completely close the Home App and open it again

  2.  Turn the WLAN on the smartphone or tablet off and on

  3.  Restart Logitech Circle

  4.  Logout and login again to the Home App

  5.  Restart the Internet-Box

  6.  Reset the Logitech Circle and pair it again

 

Reset:
Press and hold the button on the right side of the Logitech Circle until the Logitech Circle flashes purple and green.