In order to use the Swisscom Home App, these requirements must be met:

• Internet access from Swisscom
• Internet box from Swisscom
• Up to date smartphone operating system
• Internet box admin password
• Stable home WLAN network (after the first login, the Home App can also be used while on the road).

Internet-Box:

The Home App is compatible with the following Internet boxes:

• Internet-Box 3
• Internet-Box 2
• Internet-Box Plus
• Internet-Box Standard
• Internet-Box light

Other Swisscom routers, such as Centro Business 1 & 2 and Centro Grande are not supported.

Due to hardware requirements, the full range of functions can only be used with the Internet-Box 3 and 2 models. The following functions are not supported by older Internet-Box models:

• Advanced WLAN test

Smartphone operating system:

The following operating systems are fully supported by the Home app:

• iOS 13 and higher
• Android 8 and higher

Older versions that can still be used but are no longer provided with new updates from Home App version 11.12.3 (iOS) / 11.12.4 (Android):

• iOS 12
• Android 5, 6 & 7

The following functions are not supported by older operating system versions:

• Advanced WLAN test
• Landline calls via Home App while on the move

You can download the latest Home App version from the App Store or Google Play Store: