If myStrom devices lost connection to the Home App, follow these steps: Check after every step if the problem is resolved.
- Completely close the Home App and open it again
- Turn the WLAN on the smartphone or tablet off and on
- Unplug the myStrom device for at least 2 seconds
- Logout and login again to the Home App
- Reset the Internet-Box
- Remove the myStrom device from the Home App and pair it again