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The Qbee has no, or bad connection to the Home App, what should I do?
With the help of the QBee LED, you can check if the QBee is connected correctly:
 
  • Permanent white = Connected
  • Permanent red = Connection lost to the Internet-Box
  • Flashing red = Reset successful
  • Flashing white = Pairing mode
 
If the Qbee has an unstable connection, follow these steps:
 
  • Test the signal strength at the QBee location with the WLAN test:
    Start the WLAN test in the Home App under «Internet» > «Internet tests» > «Start WLAN test» near the QBee camera.
  • If the connection is bad, please find a better spot for your QBee or setup a WLAN-Box to increase signal strength.
 
If the loading animation keeps turning, follow these steps: Check after every step if the problem is resolved.
 
  1.  Completely close the Home App and open it again
  2.  Restart QBee
  3.  Restart the Internet-Box
  4.  Reset the QBee and pair it again
Pairing:
Press the «+» button on the Internet-Box and the WPS button on the QBee
 
Reset:
Hold the WPS button for 10 seconds