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The Qbee has no, or bad connection to the Home App, what should I do?
With the help of the QBee LED, you can check if the QBee is connected correctly:
 
- Permanent white = Connected
 
- Permanent red = Connection lost to the Internet-Box
 
- Flashing red = Reset successful
 
- Flashing white = Pairing mode
 
If the Qbee has an unstable connection, follow these steps:
 
Test the signal strenght at the QBee location: Start the speedtest in the Home App «Internet» tab > «Speedtest» (near the QBee camera).
 
If the connection is slow, please find a better spot for your QBee, or setup a WLAN-Box to increase signal strength.
 
 
If the loading animation keeps turning, follow these steps: Check after every step if the problem is resolved.
 
  1.  Completely close the Home App and open it again

  2.  Turn the WLAN on the smartphone or tablet off and on

  3.  Restart QBee

  4.  Logout and login again to the Home App

  5.  Restart the Internet-Box

  6.  Reset the QBee and pair it again
Pairing:
Press the «+» button on the Internet-Box and the WPS button on the QBee
 
Reset:
Hold the WPS button for 10 seconds