If the IKEA TRÅDFRI devices are not connected, please follow the following steps and check after each step whether the fault has been corrected:
- Closing and reopening the Home app
- Restarting Wi-Fi on the smartphone or tablet
- Restarting the IKEA TRÅDFRI Gateway
- Disconnection and new connection on the Home app
- Restarting the Internet-Box
- Resetting TRÅDFRI lamps and re-matching with the IKEA TRÅDFRI and Home app
Here's how to reset your TRÅDFRI:
press the main switch 6 times
Wireless remote control/motion detector/variable intensity control:
Press the connection button 4 times within 5 seconds.
Open the Gateway cover and remove it. Push a needle into the small hole at the top of the Gateway and hold it down for at least 5 seconds until the LED indicator no longer flashes.
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